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February 28, 2011


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Thanks for the kind words and for reading and commenting.

Ananda Leeke

Lena, I so appreciate your tips. They are right on time.




I LOVE that! And, don't you find that when people are given specific directions, they know what to do? Doing what you do also eliminates the I-didn't-know-I-was-supposed-to-do-that-itis :)

Thanks for reading and commenting!

Kate Hutchinson

I work for a German company, and half the time, I'm talking with my co-workers with a 6 hour time difference via instant messenger. I always wrap up a chat with: here are our next steps: Person A, you are going to... Person B, you are going to do... and I'm going to do... After we finish these tasks, email the team about what happened.

And the title of this post is the best advice: Be Specific. Always.



Knowing is half the battle. Thanks for reading and commenting.

Lynn / Power Chicks

Lena, you nailed me on numerous points here. Ouch! I struggle hugely with organization and will hire a VA the moment I can. Until then, I'll watch more closely for these errors. Thanks.


I whole-heartedly agree. "Reply with History" allows everyone to stay on the same page.

I'm sure there are other people out there who do the same thing as you, but not me :) What's the saying? Knowing is half the battle? Good luck with that!

Thanks to you both for for reading and commenting!


Including the original message in a reply is an easy way to keep everyone on the same page and yet, many people do not do that. Argg!

Rick Henkin

Excellent points, Lena. I'm even guilty of starting a conversation with someone in person or on the phone in the middle of an idea, because it's what's on my mind. I don't even realize that to them it seems like it's coming out of left field (gee, I hope I'm not alone in doing this).

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