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July 14, 2011

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Elizabeth O'Brien

Typically when sales people sense a prospect’s interest they rush to close the sale. They bring out their big guns and launch all the reasons the prospect should buy. More often than not, they end up shooting down the sale. Being heard by a customer is a privilege, not an entitlement. Keep earning that privilege, and you will find yourself with better customer relationships and better sales results. Thank you very much for sharing this very useful post Amy. ^^

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