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April 14, 2014

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Alicia Lawrence

Hi Ivan, Gini commented with some great advice that I completely agree with. Instead of approaching negative comments with how you can erase it, focus on pushing them to the 2nd or 3rd page results by filling the first page with positive reviews and great content. If the negative comment is on a commenting site, do the same thing but with your loyal customers writing what they do like about you.

Ginidietrich

I would also add that many organizations will find negative things on the first page of Google results. There are companies who claim they can erase those things for you. That is impossible. The only thing you can do is push the negative things to the second, third, or fourth pages. And the only way to do that is with interesting and compelling content that people read and share.

Ivan Widjaya

How about tackling negative reviews? How do you do that? Let's say you got a negative review. Sure, you can encourage people to vouch for you but how can you erase that?

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